Terms of service

Article 1 (Purpose)

These Terms of Use (hereinafter referred to as "these Terms of Use") stipulate the conditions for use of the service "SAUNABAR BACKDOOR" (hereinafter referred to as "the Service") provided by Virtual Arts Inc. and Creax Inc. (hereinafter referred to as "the Operating Companies"). These Terms of Use apply to all users of the Service (hereinafter referred to as "Users"). Please read the contents of these Terms of Use carefully before using the Service. If you do not agree to these Terms of Use, you will not be able to use the Service. You will be deemed to have agreed to these Terms of Use at the time of using the Service, and a Service Use Agreement (hereinafter referred to as "the Agreement") containing these Terms of Use will be concluded between the Operating Companies and the User.

Article 2 (Type of Use)

The use of this service shall be carried out in one of the following types:

1. User with membership qualification

(1). Member: An individual who has become a member in accordance with the provisions of the "BACKDOOR Membership Terms and Conditions".

(2). Representative member: An individual who has been designated as a representative member by a corporate member in accordance with the provisions of the Membership Terms and Conditions.

2. User without membership qualification

(1). Invited member: A user who has been introduced by a member or representative member.
*Please fill in the necessary information on the designated documents each time you use the service.

(2). Accompanying person: A person accompanying a member, representative member, or invited member.

(3). First-time user: A first-time user who has not been introduced by a member or representative member (including a person accompanying a first-time user).
*Please fill in the necessary information on the designated documents the first time you use the service.

Article 3 (Terms of Use and Method of Use)

1. This service may only be used by those who meet all of the following conditions. If any of the following conditions are found to be violated after use has commenced, the user must immediately suspend use. The operating company shall not be liable for any disadvantage or damage suffered by the user as a result of such suspension.

(1). The user must be an adult (18 years of age or older). In addition, if the user is an adult ward, curator, or assistance recipient, the user must have obtained the consent of the guardian, curator, or assistance recipient.

(2). The user is not pregnant, or is not likely to be pregnant.

(3). The user must have no physical or mental illness.

(4). The user must have a good relationship with other users of this service.

(5). Those with heart or other circulatory system diseases must obtain prior consent from a doctor and be accompanied by a companion.

(6). The user must have no other health problems when using this service (especially the sauna facilities).

(7) The user has not engaged in any act that damages the credibility or reputation of the Service, the Operating Company, or other users of the Service by spreading false rumors, using fraudulent means, or by using force.

(8) All information provided by the user to the Operating Company (hereinafter referred to as "User Information") is true.

(9) The user has never been subject to refusal or cancellation of membership registration for the Service or other services of the Operating Company, suspension of use, or termination of the contract for use of the Service, or has never violated a contract or other agreement with the Operating Company.

(10) The user, his/her officers, employees, or business partners are not, in the past, present, or future, a gang, a gang member, a gang associate member, a person who has been a gang member for less than five years, a company related to a gang, a corporate racketeer, a political/religious/social movement fraudster, a special intelligence violent group, or any other person equivalent thereto.

(11) There are no circumstances that the Operating Company deems likely to cause the User to misuse the Service.

(12) There are no other circumstances that the Operating Company deems inappropriate.

2. When using the Service, the User shall comply with the contents of these Terms of Use, other instructions, and instructions from the Facility staff. In addition, with regard to the explanations of the Corporate Plan, Annual Membership Fee System, Ticket System, and Gift System of the Service, the User shall comply with the contents of the instructions separately specified by the Operating Company.

Article 4 (Changes to these Terms)

1. The Operating Company has the authority to change these Terms of Use and may do so as necessary.

2. In the case of the preceding paragraph, the Operating Company will notify in advance the fact that these Terms of Use will be changed, the content of the changed Terms of Use, and the date of the change by a method that the Operating Company deems appropriate (posting on the Operating Company website or making available at the place where the Service is provided).

3.The changes in paragraph 1 shall apply to all users of the Service as of the date of the change, and if a user uses the Service after the change, the user shall be deemed to have accepted the content of the changed terms.

4. Even if a user incurs damage due to a change to these Terms of Use, the Operating Company shall not be liable in any way and shall not be obligated to return any membership fees, annual fees, usage fees, or other fees received from the user in connection with the Service.

Article 5 (Changes to the Service)

1. The Operating Company may change the content of the Service at any time and will notify the Member in such case.

2. In the case of the preceding paragraph, even if the User incurs damage, the Operating Company shall not be liable and shall not be obligated to refund any membership fees, annual fees, usage fees, or other fees received from the User in relation to the Service.

Article 6 (Suspension and Termination of the Service)

1. The Operating Company does not guarantee the continuation of the Service.

2. The Operating Company may suspend or terminate the Service, or relocate or close the Facility, regardless of unforeseeable circumstances such as natural disasters, fires, war, terrorist acts, epidemics, or other reasons, and will notify the Member in such case.

3. In the case of the preceding paragraph, even if the User incurs damage, the Operating Company shall not be liable in any way, and shall not be obligated to return any membership fees, annual fees, usage fees, or other fees received from the User in relation to the Service.

Article 7 (Reservations and Cancellations)

1. This service requires a reservation. Reservations can be made as follows:

(1). Members/Representative Members: Reservations made by members or representative members over the phone, online or at the store

(2). Invited Members: Reservations made by members or representative members over the phone, online or at the store.
(Please note that direct reservations from invited members cannot be accepted.)

(3). First-time users: Reservations made only online by the user

2. When making a reservation, you will need to register in advance the details specified by the operating company, such as whether or not you are accompanied, the number of people, and their names.

(1). Cancellations or changes to reservations must be made by the member, representative member, or first-time user who made the reservation, via the online procedure at least 48 hours before the reservation time. Cancellations or changes after this time are not permitted.

(2). If you do not come to the store without contacting us to cancel or change the reservation 48 hours before the reservation time, you will be required to pay the full usage fee for the reservation.

(3). Reservations by Members or Representative Members (including reservations for Invited Members) can be accepted up to one month in advance.

(4). The maximum number of reservations that can be made is unlimited for Members or Representative Members (however, due to system reasons, a maximum of 99 reservations will be displayed), while the maximum number of reservations made by Invited Members is limited to one.

(5). Payment of cancellation fees shall be made in the manner specified by the Operating Company, and may be made by bank transfer, credit card at the store, or electronic payment.

Article 8 (Payment of Usage Fees, etc.)

1. When using this service, the user shall pay the usage fees, etc. according to the usage fee table separately determined by the operating company.

2. The payment methods for the usage fees, etc. of this service are as follows. Please note that cash payment is not possible at the time of reservation as follows.

(1). Members/representative members: Either prepayment (credit card) at the time of reservation or on-site payment (credit card or electronic payment) when using this service.

(2). Invited members: Same as (1).

(3). First-time users: Prepayment (credit card) only at the time of reservation.

3. If you are late for the start time of the reservation, the end time cannot be extended. Even in such a case, the usage fees, etc. shall be paid as usual.

4. The operating company may revise the amount of the usage fees, etc. at its discretion as necessary for the operation of this service. When revising the usage fees, etc., users will be notified of the change on the website or in-store after a reasonable period of time.

5. Payment for drinks, etc. provided within the facilities where the Operating Company provides the Service (hereinafter referred to as the "Facilities") will be made on-site (by credit card or electronic payment).

Article 9 (Capacity, etc.)

1. The Service shall be used by one room per group of users (hereinafter referred to as the "User Group") who have reviewed and agreed to these Terms of Use before starting to use the Service.

2. The maximum occupancy per room is six people.

3. Notwithstanding the preceding paragraph, use beyond the capacity may be permitted if the Operating Company gives special permission, subject to payment of an additional fee (please contact us in advance for each use).

Article 10 (Prohibited Matters, etc.)

1. If the Operating Company determines that a User falls under any of the following items, the User will be prohibited from using the Service. If any of the above is discovered during the use of the Service, all members of the User Group will be immediately suspended from use and removed from the Service.

(1). When it is discovered that the information provided to the Operating Company contains factually incorrect information.

(2). When it is discovered that one or more Users (including accompanying persons) are members of anti-social forces or are suspected of being such.

(3). When the Operating Company determines that the User's use of the Facility is inappropriate for the operation of the Facility, for example, when the User repeatedly changes or cancels reservations for use of the Facility.

(4). When the Operating Company determines that the User is in a state of health that is unsuitable for use of the Service on that day, based on fever, cough, other symptoms, etc.

(5). When the Operating Company determines that there is a high possibility that the User is suffering from an infectious disease or other disease that may be transmitted to others.

(6). When the Operating Company has previously restricted the User from using the Service (suspension or expulsion of membership).

(7) When a User is found to have engaged in conduct that violates these Terms of Use in the past or present use of the Service.

(8) When a User is deemed to be in an intoxicated state.

(9) When the Operating Company otherwise determines that the User is unable to use the Facility normally or may interfere with smooth use of the Facility with other Users.

(10) When the Operating Company determines that the User has been arrested, indicted, or criminally punished in the past and that it is inappropriate for the User to use the Service.

(11) When the Operating Company determines that there is a risk of violating the rights of the Operating Company or a third party.

(12) When the User uses the Service anonymously, under a false name, or by impersonating a third party.

(13) When the Operating Company determines that there is a risk of interfering with the operation of the Service.

(14) When the Operating Company determines that there is a risk of interfering with the credibility, honor, property, privacy, portrait rights, etc. of the Operating Company or a third party.

(15) When the Operating Company determines that there is a risk of slandering the Operating Company or a third party.

(16). If the Operating Company determines that an act has been committed that infringes the copyright, trademark, patent, or other intellectual property rights of the Operating Company or the Service.

(17). If an act is committed that competes with the Operating Company by releasing a service similar to a service provided by the Operating Company using information obtained by using the Service.

(18). If an act is committed that violates the laws and regulations of Japan, social norms, or public order and good morals.

(19). If the Operating Company determines that the User cannot be expected to comply with these Terms of Use and the various regulations related to the Service.

(20). If the Operating Company determines that an act has been committed that aids or encourages any of the acts listed above.

(21). If the Operating Company determines that any of the provisions of these Terms of Use has been violated.

2. Users shall not bring any of the following items into the Facility, and if it is discovered that any of the items have been brought into the Facility during use, all members of the User Group shall be immediately suspended from use and shall leave the Facility.

(1). Food and drink (excluding drinking water)

(2). Dangerous items (knives, explosives, and other dangerous items)

(3). Contraceptives and other adult goods

(4). Stimulants, marijuana, and other illegal drugs

(5). Animals, plants, insects, and similar items

(6). Items that emit a strong odor

(7). Items that are easily ignited or flammable (gunpowder and volatile oils)

(8). Other items prohibited by law

(9). Other items that the operating company deems inappropriate for use of this service

3. Users must not engage in any of the following acts. If the operating company determines that a user has engaged in any of the following acts, all members of the user group will be immediately suspended from use and asked to leave the facility.

(1). Do not wear clothing (rented or brought-in swimsuits, etc.; the same applies below) in the sauna.

(2). Do not wear clothing, gowns, etc. in spaces other than the sauna (except the shower rooms).

(3). Staying in the Facility beyond the reserved time.

(4). Leaving personal belongings in the Facility.

(5). Smoking (including heat-not-burn cigarettes and electronic cigarettes).

(6). Sexual intercourse and other lewd acts.

(7). Acts that may cause inconvenience, discomfort, or fear to other users or neighbors in or around the Facility through loud voices, noise, threatening or intimidating behavior, etc.

(8). Removing, damaging, or otherwise changing the original state of various fixtures and equipment within the Facility.

(9). Calling staff or leaving the room without wearing clothing, etc.

(10). Acts that request excessive service from the Management Company's staff, threatening or intimidating behavior, or nuisance behavior including disruption of business.

(11). Any act that violates laws, regulations, or public order and morals.

(12). Any act aimed at the profit-making, solicitation, political or religious activities of an individual or a specific company or organization, as well as any act of introducing other members or providing member information for the aforementioned acts.

(13). Any act of requesting the Operating Company's staff to do any of the acts listed above.

(14). Any act of allowing any person other than the user's group to enter the guest room, whether or not it is temporary.

(15). Any other act that violates these Terms of Use, the Membership Terms, or any other rules established by the Operating Company.

4. Even if the user is removed or the use is suspended due to the three preceding paragraphs, the user must pay the usage fee for that day as a penalty, and no refund of usage fees already paid will be made. Furthermore, even if damage occurs to the user, accompanying person or third party as a result of the removal or suspension of use, the Operating Company shall not be liable for such damage.

5. The Operating Company may investigate and confirm compliance with the prohibited matters listed above without the user's consent, and the user agrees to this in advance.

Article 11 (Compliance, Precautions, and Disclaimer)

1. When using this service, please observe the following. The operating company shall not be held responsible for any damage suffered by the user due to violation of the rules.

(1). Do not use the sauna when feeling unwell.

(2). Stay hydrated.

(3). Take frequent breaks.

(4). Do not keep your head down for long periods of time.

(5). Use a towel in the sauna.

(6). Do not bring food or drink into the sauna (except drinking water).

(7). Wear clothing when using the sauna with other men or women.

2. When using this service, please pay particular attention to the following points. The operating company shall not be held responsible for any damage suffered by the user due to violation of the rules.

(1). The walls, doors, etc. (especially metal parts) in the sauna are very hot, so please be careful not to get burned.

(2). Floors and walls other than those in the shower room and bathroom are not waterproofed, so please refrain from flooding the bathroom (including pouring water on chairs, etc.).

3. In addition to the above two paragraphs, when using the bathroom, I agree to use the sauna room with the utmost caution in all situations and actions, such as moving around the sauna room (especially around the stove and entrance/exit) and entering and exiting the bathroom, to use the sauna safely, and to take responsibility for any injuries that may occur.

4. I agree not to stay in the bathroom for long periods of time or engage in any other actions that may put significant strain on my body, and to use the sauna within my physical limits. In the event that I experience any abnormalities in my health while using the bathroom, I agree to immediately contact the staff of this facility.

5. In the event that fire, smoke, strange odors, high temperatures above 130°C, or other abnormalities occur in the bathroom, I agree to immediately contact the staff of this facility.

6. I agree not to touch the control panel installed near the bathroom entrance.

7. In the event that an injury or illness occurs while using the bathroom, I agree to take responsibility and agree to not hold any party involved in this facility (including all users) responsible regardless of the cause.

8. In the event that an injury or illness occurs while using the bathroom and there are after-effects or death, I agree to take responsibility and agree to not hold any party involved in this facility (including all users) responsible regardless of the cause.

9. I agree to report to the staff of this facility, with the consent of my doctor, those with heart disease, vascular disease, risk of myocardial infarction, those who are injured, ill, pregnant, or those with a congenital or acquired disability in any part of their bodily functions.

10. I agree to take responsibility and pay compensation for any damage or loss of property while using the bathroom.

11. I agree not to engage in any other behavior that the operating company deems inappropriate or that may fall under any of the above.

Article 12 (Damage to the Operating Company, etc.)

1. Users must use the equipment and facilities in the facility appropriately and use the Service with the care of a good manager. If they use the Service with a companion, they must ensure that the companion complies with these Terms of Use, the Membership Terms, and other rules set by the Operating Company.

2. If a user causes damage to the Operating Company or a third party as a result of using the Service (including disseminating information on SNS, etc.), the user shall be liable to compensate for such damage (including attorney's fees, labor costs, special damages, indirect damages including lost profits, and all other damages).

3. Members shall be liable for all actions of the Representative Member, Guest Members, and their companions within the Facility, and if damage is caused to the Operating Company or a third party due to reasons attributable to these users, the members shall guarantee the full amount of damages owed by the users who performed the actions (the maximum amount for individual members is 1 million yen, and there is no upper limit for corporate members).

4. Users must properly manage their own valuables and other items brought into the facility. Even if any of Users' belongings are stolen, lost, or damaged while using the facility, the Operating Company shall not bear any responsibility whatsoever, except in cases where such is the result of willful or gross negligence on the part of the Operating Company.

Article 13 (Operating Company Liability for Damages)

1. If the Operating Company causes damage to a User due to its willful misconduct or gross negligence, the Operating Company shall be liable for compensation to the extent of direct and actual damage (excluding lost profits and attorney's fees).

2. If the Operating Company causes damage to a User due to its slight negligence, the Operating Company shall be liable for compensation to the extent of direct and actual damage (excluding lost profits and attorney's fees) to the User, up to the amount of the fee for use of the Service by the User on the day the damage occurred.

3. In the event that the Operating Company is liable for damages under the preceding two paragraphs, the current market value shall be deemed to be the amount of damages with respect to property damage.

4. If the Operating Company is not negligent, such as if damage occurs due to a User's violation of these Terms of Use, the Membership Terms, or other rules set by the Operating Company, the Operating Company shall not be liable for any damages.

5. The User warrants that he/she is in a sufficient physical condition to use the Facility. Users shall use the Facility under their own management and responsibility for their own health condition, and the Operating Company shall not be held liable for any health problems that arise during or after use of the Facility due to their own health condition.

6. In addition to the cases in the previous two paragraphs, users shall not be able to claim any damages (including secondary damages associated therewith) from the Operating Company for damages caused by the following events.

(1). When a user receives services provided by a third party other than the Operating Company within the Facility.

(2). When trouble occurs between users and other users.

(3). Natural disasters such as epidemics of infectious diseases, earthquakes, tsunamis, wind and rain, high tides, lightning, fires, and changes in temperature and humidity.

(4). War, civil unrest, labor disputes, theft, unlawful acts of third parties, and other incidents or accidents that are unexpected or sudden for the Operating Company.

(5). Power outages, communication failures, and other breakdowns or failures in the Facility that are unexpected or sudden for the Operating Company.

(6). Mold, rust, condensation, water leakage, electrical leakage, sand damage, insect or animal damage.

(7). If the user violates these Terms of Use, the Membership Terms, or other rules established by the Operating Company.

(8). If the user fails to follow the instructions of the Facility's staff.

(9). Disputes, etc. arising regarding information posted or transmitted by the user on social media, etc.

(10). If the user otherwise violates the duty of care.

Article 14 (Handling of Personal Information, etc.)

1. The Operating Company shall handle personal information relating to Users in accordance with the Operating Company's Privacy Policy, and Users agree that the Operating Company will handle their personal information in accordance with this Privacy Policy.

2. The Operating Company may use User Information provided by Users in using the Service for the purposes set out separately in these Terms of Use, including the provision of the Service (including after-sales support) and related matters, improving the quality of the services provided or intended to be provided by the Operating Company, including the Service, providing information to Users regarding these services, and for other purposes set out in the Operating Company's Privacy Policy.

3. The Operating Company may use and provide User Information as statistical information or anonymously processed information, rather than personal information, without the User's consent.

4. The Operating Company shall not provide User Information to third parties without the User's prior consent, except in the case of paragraph 2 of this Article. However, in any of the following cases, the Operating Company may provide User Information without the User's prior consent.

(1) When required by law

(2) When necessary for the protection of a person's life, body, or property, and it is difficult to obtain the individual's consent

(3) When it is particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the individual's consent

(4) When it is necessary to cooperate with a national institution, local government, or a person commissioned by them in carrying out business prescribed by law, and obtaining the individual's consent is likely to impede the performance of said business

5. The Operating Company may use personal information provided by users to the extent necessary for the operation of the Service, in a form that does not identify individuals.

Article 15 (Exclusion of Antisocial Forces)

The Operating Company and the User each represent to the other that they do not fall under any of the following items, and promise that they will not fall under any of the following items in the future.

(1) A gang, a gang member, a person who has not yet passed five years since leaving a gang member, a gang associate member, a gang-related company, a corporate racketeer, a social movement fraudster, a special intelligence violent group, or any other person equivalent thereto (hereinafter referred to as "antisocial forces").

(2) Having a relationship that is deemed to give antisocial forces control over management.

(3) Having a relationship that is deemed to give antisocial forces substantial involvement in management.

(4) Having a relationship that is deemed to be an inappropriate use of antisocial forces, such as for the purpose of obtaining wrongful benefits for oneself or a third party, or for the purpose of causing damage to a third party.

(5) Having a relationship that is deemed to give funds, etc., or to be involved in providing convenience to antisocial forces.

(6) An officer (meaning a director, executive officer, corporate auditor, or any person equivalent thereto regardless of title) or any person substantially involved in management has a socially reprehensible relationship with anti-social forces.

2. The operating company and users promise not to commit any of the following acts, either by themselves or through a third party.

(1) Violent demands.

(2) Unreasonable demands that exceed legal responsibility.

(3) Threatening words or actions or the use of violence in relation to transactions.

(4) Acts of spreading rumors, using fraudulent means, or using force to damage the other party's credit or interfere with the other party's business.

(5) The act of having an anti-social force use one's own name to enter into this Agreement.

(6) Other acts equivalent to the preceding items.

3. If either party falls under any of the items of the preceding two paragraphs, the other party may immediately terminate this Agreement without any notice or warning.

4. If this Agreement is terminated pursuant to the provisions of the preceding paragraph, the party whose agreement is terminated shall compensate the other party for damages suffered by the other party.

5. If this Agreement is terminated pursuant to the provisions of paragraph 3 of this Article, the party whose agreement is terminated shall not make any claim against the other party for damages arising from the termination.

Article 16 (Jurisdiction)

1. All provisions related to the Service, including these Terms of Use, shall be governed by and construed in accordance with Japanese law.

2. The Osaka District Court shall be the court of first instance with exclusive jurisdiction over any disputes related to the Service. The same shall apply in the case of arbitration.

Article 17 (Separability)

Even if any provision or part of these Terms of Use is determined to be invalid or unenforceable by law, etc., the remaining provisions or parts of these Terms of Use shall continue to be in full force and effect, and the Operating Company and the User shall endeavor to revise the invalid or unenforceable provision or part to the extent necessary to make it legal and enforceable, and to ensure the intent of the invalid or unenforceable provision or part and the legal and economic equivalent effects.