Privacy policy

Virtual Arts Inc. and Creax Inc. (hereafter referred to as "the operating companies") have established this privacy policy to specify how we handle the personal information of users who utilize our services (hereafter referred to as "our services"). If you agree to this privacy policy, it will also apply to the personal information we already hold about you. Please note that specific handling of personal information for individual services will be detailed in the service-specific provisions, noted in section 12.

1. Acquisition of Personal Information

We collect personal information through the following methods:

• Directly from users providing their personal information.
• Automatically recording personal information when users utilize our services.
• Indirectly receiving personal information from third parties.
• Acquiring personal information published in printed materials or on the internet.

Additionally, we collect non-personally identifiable information (such as age, gender, occupation, residential area), cookies, IP addresses, advertising identifiers (AAID, IDFA), location information, activity logs related to internet usage, and purchase histories from physical stores from users or third parties. When users provide us with their personal information in using our services, we may link this information with their informative information. In such cases, this informative information will also be treated as personal information.

 

2. Purpose of Use of Personal Information

We use personal information for the following purposes. "Our Group Companies" refers to Virtual Arts Inc. and its subsidiaries.

(1) Operation of our services used by users (including our services for which registration is currently in progress) and associated interactions with users and provision of information.

Examples of such uses include:

• User personal authentication, identity verification, and screening
• Operation of the points program, including issuance, calculation, and use of points
• Confirmation and response to opinions, inquiries, reviews, and other interactions
• Drawing winners and sending prizes and rewards for campaigns in which users have participated
• Providing a function that allows users to exchange messages, images, videos, and other content with other users

(2) Anti-fraud measures necessary for the safe operation of our services.

Examples of such uses include:

• Investigations into application activities, transfer of rights and obligations, registration of false information, fraud, unauthorized access, and other fraudulent activities that are prohibited by our company

(3) Improvement and new development of our services

Examples of such uses include:

• Improving our services and developing new services based on the results of an analysis of users' usage of our services
• Improving the quality of responses to user inquiries

(4) Proposing various services to users, providing information, and delivering advertisements

Examples of such uses include:

• Information on campaigns conducted by our company and our group companies
• Providing information such as e-mail newsletters, direct mail, notices, and advertisements regarding our services and those of our group companies
• Providing information such as e-mail newsletters, direct mail, notices, and advertisements regarding products and services of companies, schools, organizations, etc. that we deem appropriate

*We may link user lists held by Google, Facebook, LINE, and other advertising-related businesses with e-mail addresses, phone numbers, cookies, and other information necessary for identifying users to identify users of the services provided by those advertising-related businesses among users of our services, and propose various services, provide information, and deliver advertisements to users who meet certain conditions.

(5) Posting in various media such as magazines, websites, and apps edited, published, and operated by our company

Examples of such uses include:

• Posting user-submitted reviews and photos and reader monitor survey responses on our services
• Posting graphs of job-changing trends, annual income, and other achievements of users who have used our services on our services and in our press releases

*Unless there is an explanation that the user's name and photo will be published in our magazines, websites, and apps, we will post the information after processing it so that viewers cannot identify specific individuals from the information alone, such as by removing name and address information and using gender and age attribute information.

(6) Various surveys, analyses, and marketing necessary for each of the above purposes of use

Examples include the following uses:

• Conducting questionnaire surveys and monitor surveys (including direct contact with respondents to capture the effects)
• Analysis of attribute information, behavioral history, etc. acquired by the Company to understand the preferences of users and the degree of match between the conditions required by users and companies, schools, organizations, etc. participating in the Company's services

*When the Company outsources analysis work to advertising-related businesses, the Company may receive analysis results that are compiled by adding log information related to Internet use, such as user attribute information, location information, and behavioral history, held by the advertising-related business to the personal information held by the Company, and the information alone cannot identify a specific individual.

(7) 3. Provision of personal information to parties other than our group companies and 4. Provision of personal information to third parties as specified in the provision of personal information to our group companies

3. Provision of personal information to parties other than our group companies

We provide personal information to the following recipients in writing or by electromagnetic means in accordance with each section. The items of personal information provided may include informative information.

(1) Provision from our company to companies, schools, organizations, etc. participating in our services (not limited to our customers, but including companies, schools, organizations, etc. with which we have a necessary partnership or contractual relationship to provide our services. The same applies below.)

[Items of personal information provided]

• Name of the user and other information obtained from the user that is necessary to achieve the following purposes of provision

[Purpose of provision by our company]

• Provision of services to the user by companies to which the user has applied or accepted, performance of contracts with the user, and associated interactions and provision of information (including consideration of whether to provide services or enter into a contract, and proposals for services)
• Recruitment and selection activities for the user by companies to which the user has conducted job hunting activities or applied, and associated interactions and provision of information (including consideration of whether to accept or reject the application)
• Companies that have applied for or conducted corporate contracts with our services Sharing the usage status and results of the service by users belonging to the company, school, organization, etc. to the company, school, organization, etc. that has conducted the survey
• Reporting the results of the survey to the company, school, organization, etc. that operates or manages the facility when we conduct a questionnaire survey on wedding halls, apartment model rooms, and other facilities that users have used through our service
• Providing poster information to confirm, respond to, and delete the content of reviews
• Providing services to companies, schools, organizations, etc. participating in our service, fulfilling contracts, and providing related information and interactions

In the case of the following purposes of provision, the information will be processed so that the recipient cannot identify a specific individual from the information alone, such as by excluding name and address information and using attribute information such as gender and age.

• Sales proposals and proposals for improving the effectiveness of our services to companies, schools, organizations, etc. participating in our services and companies, schools, organizations, etc. considering using our services
• Reporting the results of surveys conducted by our company
• When companies, schools, organizations, etc. participating in our services introduce us to companies, schools, organizations, etc. that wish to use our services, reporting to the companies, schools, organizations, etc. already participating in our services the status of the companies, schools, organizations, etc. using the services that wish to use them
• Providing analysis results of reviews of our services and user attribute information to local governments and tourism associations in order to promote regional revitalization
• When users use scout services in their job search, companies participating in the scout service will carry out selection activities for users and the associated interactions and information provision

(2) Provision by our company to other users when users contact each other on "Tabemon"

[When provided]

• When a user applies for a group application for "Tabemon"

[[Items of personal information provided]

• Among the user's name and other information obtained from the user, items of information necessary to achieve the following purposes of provision

[Purpose of provision by our company]

• Providing a function on our service that allows users to exchange messages, images, videos, and other content with other users of the service they use (including teachers and instructors of the group in the case of group use of "Tabemon")

(3) Provision by our company to universities and research institutions for collaborative research

[Items of personal information to be provided]

• Customer reviews such as word-of-mouth posted by users and other information items obtained from users that are necessary to achieve the following purposes of provision

*We will provide the information after processing it so that the recipient cannot identify a specific individual from the information alone, such as excluding name and address information and making it gender and age attribute information

[Purpose of provision by our company]

• Research, investigation, analysis, writing and publishing papers, sharing of trained models, research results, and learning research datasets

*Provision will be limited to academic research institutions, etc., as defined in Article 16, Paragraph 8 of the Personal Information Protection Act, national research and development corporations, national university corporations, inter-university research institute corporations, local independent administrative corporations, and universities and research institutions that are equivalent corporations, when the information is used for academic research purposes, and the purpose of use of the recipient will be limited by contract.

 

4. Receiving personal information from companies, schools, organizations, etc. participating in our services

We will appropriately receive information on the use, status, and results of our services from companies, schools, organizations, etc. to which users have applied or applied using our services. The purposes of the personal information received are as follows.

[Our purpose of receiving]

• Confirmation of billing details with companies, schools, organizations, etc. to which users have applied or applied using our services
• Operation of our services used by users and associated interactions and information provision with users
• Improvement and new development of our services and associated research, analysis, and marketing